Refund & Replacement Policies:

Please contact us first at mymaskorama@gmail.com for any return inquiry.

Our store does not accept Returns. We can only offer you replacements at no additional cost if it falls under below criteria:

Items are damaged/broken or soiled upon arrival.

We do not accept returns or refunds if customer changes their mind after receiving their order(s).

Note: Maskorama will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.